k789 Privacy Policy
This page clearly explains how k789 protects your personal data and the purposes for which it is used.
This Privacy Policy explains how personal data belonging to players who use the k789 platform is collected, handled, stored, and protected, and sets out your rights in relation to that data.
By accessing and using k789's services, you are considered to have accepted the terms of this policy. If you do not agree with this policy, please contact us at [email protected] before continuing to use our services.
Types of data we collect
When you register on the k789 platform, play games, or carry out financial transactions, the following types of data may be obtained from you directly or automatically —
1.1 Data provided directly
Registration name, date of birth, email address, phone number, and payment account details (for financial transactions).
Deposit and withdrawal records, amounts, payment methods, and related references. Card details are not stored directly by us — they are handled by secure payment services.
Game types played, wager amounts, win/loss records, and service usage history are tracked for responsible gaming and player safety purposes.
1.2 Data collected automatically
- IP address, browser type, device model, and operating system
- Browsing paths and click records (log data) within the website
- Login time (Myanmar Standard Time — MMT, UTC+6:30) and session duration
- Data collected from cookies and similar tracking technologies
Purposes for which your information is used
We use your personal information only for the following purposes—
- Account registration and verification — To help you register and access k789 correctly.
- Financial transactions — To process deposits and withdrawals promptly.
- Customer support — To respond to inquiries and resolve issues handled via 24/7 Live Chat and email.
- Responsible gambling monitoring — To analyse playing patterns and support player safety.
- Security and fraud prevention — To protect against unauthorised access attempts, money laundering, and other harmful activities.
- Service improvement — To improve service quality based on player usage patterns.
- Legal obligations — To comply with applicable laws and regulations when required.
Your personal information will not be used in any way other than the purposes stated above.
Data sharing with third parties
k789 will not sell or rent your personal information to third parties. However, it may be shared in limited circumstances as follows—
3.1 Payment service providers
Only the information strictly necessary to process transactions via KBZPay, Wave Money, AYA Pay, and bank transfers is shared. These providers are governed by their own privacy policies.
3.2 Technology service providers
Data processing agreements are in place with companies that provide server operations, data analytics, and customer support services.
3.3 Legal requests
Only the information legally required is disclosed when demanded by a court, regulatory authority, or pursuant to applicable law.
Cookie and tracking technologies
The k789 website uses cookies and similar technologies for the following purposes—
Maintaining login sessions, and saving basket and preference settings — disabling these cookies may cause the website to function incorrectly.
Used to understand how players use the website. Data collected is not stored in a personally identifiable form.
You can decline or delete cookies through your browser settings. Please note that disabling cookies may mean some of our services are not fully available.
Data retention period and security
5.1 Retention period
Your personal information is stored for as long as your account remains active. When an account is closed, only transaction records required by law are retained for the legally mandated period; all other data is deleted.
5.2 SSL encryption and technical protection
k789 applies TLS/SSL encryption across all communication between the server and browser. Financial data is further protected with hashing and encryption.
5.3 Access control
Access to servers storing player data is restricted to authorised personnel only, and access logs are reviewed regularly.
Players' privacy rights
You have the following rights regarding the personal information we hold about you—
You may request a copy of the personal information we hold about you.
You may request that inaccurate or incomplete personal information be corrected.
You may request deletion of personal information that no longer needs to be retained for legal purposes.
You may request that the handling of your data be restricted for certain purposes.
You can request a copy of your personal data we hold in a readable format.
You can object to our processing and profiling carried out for our legitimate interests.
To exercise any of the above rights, contact us at [email protected] or via 24/7 Live Chat. Requests will be handled within a reasonable timeframe.
Protection of Minors
k789 services are for players aged 21+ only. We do not intend to collect personal data from players under 21. If we become aware that an underage player has registered, all related data will be deleted immediately and the account will be closed.
If you notice anyone under 21 using k789, please notify us at [email protected].
Policy Updates and Notification
This Privacy Policy may be revised from time to time in line with business needs, technological developments, or legal changes.
- If there are significant changes, we will post a notice in a prominent place on the platform.
- Continued use of the platform after a policy change will be taken as acceptance of that change.
- Any questions about policy changes can be directed to [email protected].
You can always check the "Last Updated" date at the top of this page.
Contact Us About Personal Data
For any questions about this Privacy Policy, requests to exercise your privacy rights, or complaints about how your data is handled, you can reach k789's customer support—
24/7 Myanmar-language Live Chat — log in to the platform to get in touch.
We prioritize player data protection. k789 is committed to handling all requests transparently and within a reasonable timeframe.